Terms of Use
Welcome to our online shop. To ensure a safe, enjoyable environment for all of our users, we have established our Terms of Use. They spell out what you can expect from us and what we expect from you. Please note that by accessing any area of our eshop, you agree to be bound and to abide by these Terms of Use. We also strongly advise you to see our full privacy policy statement.
Order Terms
Our order terms are contained in the Help page under the sections headed Shopping and Shipping and FAQ. All orders are subject to these order terms in addition to these Terms of Use.
Our trademarks, service marks and copyright
Our trademarks and service marks belong to us and all rights in them are reserved. Our eshop graphics, logos, service marks and trademarks may not be used without the prior written consent of us. All other trademarks, product names, company names and logos appearing on our eshop are the property of us. All content on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on this site, are the exclusive property of us and are protected by Hong Kong and international copyright and other applicable intellectual property laws. All software used on our site is the property of us and is protected by Hong Kong and international copyright and other applicable intellectual property laws.
Use of Site
This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using “framing” or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); we reserves the right (but without the obligation or liability) to prohibit or remove any such material.
Title of Products, Documents and Fees to Import
All title of products will be passed to customer when order is dispatched by our eshop. We will deliver the products according to customer’s instructions. For many international shipments you may be required to pay customs and duties, obtain certain license or apply for registration of your purchased products in your own country to receive delivery of your package. The customs charge and/ or import regulation is determined completely by the government of your country, and as such we have no control over those costs or regulations. As such, our eshop will not pay, nor be held responsible, for such costs or arrange for application of import license. By continuing with you order you agree to be responsible for any customs or duties incurred as a result of your country’s customs and duties regulations as well as obtaining any import registrations or license required for the products you are purchasing. If the package is rejected by the customs of your home country or otherwise and returned to us, you may be responsible for the return shipping charges and a re-stocking fee of the total product purchase price.
Disclaimer
The site and its content are provided on an “as is” basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). Our eshop is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on our eshop. Our eshop shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information.
Although we use reasonable efforts to have the colors of the images of its merchandize displayed as accurately as possible on the site, we do not warrant that the color will be accurately displayed by your monitor.
Indemnity and Limitation of Liability
You agree to indemnify, defend and hold harmless our eshop from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these Terms of Use or any other activity by you in connection with your use of the site. You further agree that our eshop shall not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against our eshop for any loss or damages you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of our eshop, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.
Links to other sites
Occasionally, our site may make available a link to a third party’s web site. These links will let you leave our site. The linked sites are not under our eshop control and our eshop is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Our eshop is not responsible for webcasting or any other form of transmission received from any linked site. We provide the links only as a convenience. Our eshop does not endorse the site or its use or contents.
Our Privacy Policy
You agree to our use of information about you as described in our privacy policy.
Termination
Our eshop may terminate or suspend your access to all or part of the site, without notice, for any conduct that our eshop, in its sole discretion, believes is in violation of any applicable law or is harmful to our eshop or a third party.
Notice
We may deliver notices to you by means of electronic mail, a general notice on our site or by post. You may give notice to us at any time by means of electronic mail or by post.
Modification of Terms
These Terms of Use (including the order terms contained in the Help page) may be modified from time to time. You should therefore read these Terms of Use and the order terms before you place any order.
Governing Law
These Terms of Use (including the order terms contained in the Help page) shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. You irrevocably agree that the courts of Hong Kong Special Administrative Region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms.
Announcement:
Copyright
© Copyright, 2013
The copyright of this Website and all content of our website and its associated companies contained herein belong to our website or its associated companies. Any publication, reproduction, distribution or other use, in whole or in part, in any media and for any purpose without the prior written consent of our website or its associated companies is prohibited.
Disclaimer
This disclaimer limits the liability of our websiteand its associated companies, employees, agents, contractors and any third party information provider in relation to any such use, information, goods and services as set out below:
Trademarks
Our website owns the trademarks and logos displayed on this Website and any use, in whole or in part, without prior written consent of our company is prohibited. Other names and logos appearing on this Website may be trademarks of their respective owners.
Links and Emails
Our website is not responsible for the contents available on or the set-up of any other websites linked to this Website. Access to and use of such other websites is at the user’s own risk and subject to any terms and conditions applicable to such access and /or use.
Email messages sent to Our website over the Internet cannot be guaranteed to be completely secure. Our website is not responsible for any damages incurred by users if they send a message to us or if we sends a message to them at their request, over the Internet.
Our company is not responsible in any way for any direct, indirect, special or consequential damages or loss (including but not limited to loss of profits, business, revenue, goodwill or anticipated savings) arising out of the user or access of any linked websites.
Governing Law and Jurisdiction
This Website and the use contemplated herein shall be governed by the laws in force of the Hong Kong Special Administrative Region. All users irrevocably and unconditionally submit to the exclusive jurisdiction of courts of Hong Kong Special Administrative Region.
Our shop is offering a wide range of payment methods, so you can find one that suits you best. Order your favorite products from us and then choose the way you’d like to pay:
Online Payment
Online Credit Card Payment by PayPal
PayPal is now a global leader in online payment solutions and is a worldwide acceptance way of online payment. It lets you use funds from your credit card (e.g Visa , Mastercard , American Express, JCB Card …) ; and you can use it with confidence: Your transactions are protected by PayPal’s sophisticated fraud prevention system.
All you need is a PayPal account to get started. Don’t have one yet? It’s fast and easy to set up; in fact, you can do it while you complete your purchase from our shop.
Offline Payment
Bank Deposit
Please deposit the total amount according to the following details and then mark the order number on the Deposit Slip and e-mail to sales@wise-growth.com
** We will not process your order if no Deposit Slip receive
Standard Charter Bank (Hong Kong) Limited : 447-0-804558-0
Beneficiary’s account name: Wise Growth Limited
If payment is not received within 5 working days, the order will be cancelled and we will inform you by email.
Telegraphic Transfer
Please pay the exact amount of your order in HK Dollars to the following bank account. Customers are responsible for any telegraphic transfer and bank transaction fees. Remittance must be free from any commission charges by the bank.
Beneficiary Bank: Standard Chartered Bank (Hong Kong) Limited
Beneficiary’s Account name: Wise Growth Limited
Account No.: 447-0-804558-0
Address: 4-4A Des Voeux Road, Central, Hong Kong
Swift Code: SCBLHKHH
Please e-mail the telegraphic transfer copy to sales@wise-growth.com , stating your order number. If payment is not received within 5 working days, the order will be cancelled and we will inform you by email.
Exchanges
If you receive a defective item or damaged item, please send email to sales@wise-growth.com with the order number stated in order to request a replacement. If you find the defective items with damaged packing, please kindly report the case to us.
Defective Items
If your product isn’t working properly, please check the product manual (which arrived with the item). You can usually find troubleshooting and “getting started” information there. If you’re unable to resolve the problem after reading the product instructions, please send email to sales@wise-growth.com to request a replacement, specifying your order number.
Wrong items
If you receive a wrong item, please send email to sales@wise-growth.com to request a replacement, specifying your order number.
Non-returnable items
We’re sorry, but we DO NOT ACCEPT returns of certain products, including:
Any product that is returned more than 7 days after receipt.
Any product that has been opened or used (taken out of its plastic wrap or box).
Any product that is not in its original condition, is damaged, or is missing parts.
Any discount, clearance or sales product that Eshop.com has already stated non-returnable.
Any free gift product and samples.
In the event of dispute, Wise Growth Limited decision shall be final and conclusive.
Personal Reason Return
We will not accept any goods return or exchange for product design and color variation. If customers has any enquiry about products, please contact our customer service officer by email or telephone before placing orders.
Our shop is strongly committed to protecting your privacy. We use the personal data we collect on the site for various purposes. Use of such personal data will help us to add more products and services of interest to you and also to ensure that your shopping experience with us is an enjoyable and personalized one. Please read on for more details on our policies and practices in relation to personal data:
Our Pledge:
We pledge to meet fully, and where possible exceed, in complying with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.
What information do we collect, and how do we use it?
Types of personal data that may be collected or held by us include:
We collect personal data about you from various types of sources and hold such personal data for the following purposes:
Ordering information:
When you place an order with our e-shop you will be asked to provide details such as credit card number and shipping address. This allows us to process and fulfill your order and to notify you of your order status.
Contests and Promotions:
We may from time to time organize or host contests and promotions and in doing so ask for information including your name, email and mailing address, telephone number and customer preferences. We’ll use this information to notify you if you’ve won a contest, and to help shape our future contests or promotions.
Newsletters and Email Promotions:
We use email to communicate news and special promotions to our members. If you’d rather not receive these messages, you can choose to do it in my account.
Other:
When you click on links and/or ad banners that take you to third-party web sites, you will be subject to the privacy policies of those parties. Whilst we support the protections of privacy on the Internet, we cannot be responsible for the actions of parties outside our web domain.
Protection of Information:
Our e-shop is committed to protecting your privacy. We use sophisticated encryption technology and secure servers to keep your personal information (including your name, email and mailing address, phone number, credit card information and purchase history) safe. In addition, the customer data we collect is protected against unauthorized access. We may contact you to verify the accuracy of the information supplied when opening your account.
Access and update of Information
You may check whether we hold any of your personal data and, if so, may also request access, update, correct or request a copy of your personal data held by us by e-mailing to us. We may take reasonable steps to verify your identity before granting access or permitting corrections to your personal data.
We will endeavour to respond within 40 days of your request in compliance with the Personal Data (Privacy) Ordinance.
A reasonable fee may be charged to cover our administrative costs.
Please note that we will not retain your personal data longer than necessary.
Sharing of Information
All personal data you give us is kept confidential and protected, but we may provide such personal data to the following parties for the same purposes as laid out above in this privacy policy:
Our e-shop may also provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personal data that uniquely identifies an individual.
Currently, we do not sell, trade, give away or rent your personal data to others apart from those parties mentioned above. We may decide to do so with trusted third-party partners in the future, but you can instruct us not to. We will not sell or disclose any personal data that identifies you to any third party apart from those mentioned above without your approval.
Your consent
By using our website, you consent to the collection and use of your personal data in a manner consistent with these privacy guidelines. If we decide to change our privacy policy, we will post those changes on this page, so you will always be aware of our policies and practices in relation to personal data.
Further Information:
If you have questions about this statement, please contact us.
Tel: +852 25564335
Fax: +852 28970314
Email: sales@wise-growth.com
Unit 1309, Paramount Building, 12 Ka Yip Street, Chai Wan , Hong Kong